State Farm® Insurance Agent Lori Tuggle
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jackie May
May 8, 2025
5
out of
5
rating by Jackie May
"Avery was a tremendous help in our quest to find an affordable home insurance plan. Her patience, prompt and transparent answers to our many questions was a very personable experience. Avery provided excellent communication in our purchase of home and car insurance."
Ms. Acquanetta (Acquanettagirl)
May 8, 2025
5
out of
5
rating by Ms. Acquanetta (Acquanettagirl)
"I just stopped by their office today and had a great first experience with Lori and Avery! From the moment I walked in, I felt welcomed. They took time to sit with me, answer all my questions, they really know their stuff and genuinely care about helping people. I’m glad I stopped in—definitely looking forward to working with them!"
We responded:
"Acquanetta- thank you so much for the kind words! We are so glad you chose our office to drop by, and it was our pleasure to meet you! We also enjoyed the conversation and are thrilled to be working with you too. Thank you again! "
Cheryl Ellis
May 7, 2025
5
out of
5
rating by Cheryl Ellis
"We are long time clients of Lori Tuggle's State Farm office and have always had excellent customer service. Recently I met with Avery and Lisa to update coverage & they were both friendly, extremely well informed & very helpful in answering questions. Wonderful team to work with...thanks!"
We responded:
"Cheryl, thank you so very much! I am so grateful for your long time business, and it has truly been our pleasure to serve you all these years. I also appreciate the kind words about our service and experience in helping you. Our team really works hard to provide that level of help to our customers, and taking a few moments to share that on a review means so much to the team. Thank you again!"
Micaela Phillips
May 5, 2025
5
out of
5
rating by Micaela Phillips
"Avery was super helpful and made the home insurance process for first time home buyers very easy! She is very knowledgeable and would recommend her service to anyone!"
We responded:
"Micaela- thank you so much for the wonderful review for Avery and our office! Avery does a great job working with our customers - thank you for noting it! We are so glad to help with your first home, and we truly appreciate the business of your entire family. It has been our pleasure working with all of you! Thanks again!"
Stephen Fabian
April 30, 2025
5
out of
5
rating by Stephen Fabian
"Avery has been awesome with knowledge, fast responses, and helping me with my policy. Thank you for all your help."
We responded:
"Stephen- thank you for the great review! Avery does a wonderful job, and we appreciate you taking a few moments to mention it. Thank you for your business - we truly enjoy working with you!"
Travis Roberts
April 30, 2025
5
out of
5
rating by Travis Roberts
"I’ve been a customer with Lori Tuggle State Farm for 7 years now, and have always felt confident that her team has my best interest in mind. Avery specifically has always gone above and beyond what I’d expect of a team member. It makes such a difference to develop a relationship with your insurance agent, and I recommend LTSF to anyone who dislikes calling 1-800. Local makes such a difference, and I’m recommending to everyone that LTSF is a solid staff / office!"
We responded:
"Travis thank you for the awesome review! We agree that 1-800 numbers mean you talk to a different person every time, and they don’t really know the customer. Local makes all the difference, and our office works hard to help explain insurance, provide friendly service and all in a comfortable environment you know and trust. Thank you again for the great review and for being a customer of LTSF!!"
Coleman Kvapil
April 30, 2025
5
out of
5
rating by Coleman Kvapil
"Avery had been an exceptional insurance agent. Their service is consistently reliable and thorough. I flex my drive safe and save scores to my friends as often as I can! I’ve been so pleased with the experience that I’ve actually referred 4 people and keep raking in chick fil a giftcards!"
We responded:
"Coleman- haha we are so glad you are enjoying drive safe and save AND our referral program-thanks for spreading the word on them! We have gift cards to plenty of local restaurants and coffee shops and love to support the community, while thanking our referral customers. Thanks also for your compliments of Avery- it means a lot to our team when a customer notices exceptional service. We appreciate your business and truly enjoy working with you!! "
Emma Funk
April 30, 2025
5
out of
5
rating by Emma Funk
"Avery is always quick to respond and makes sure my policy best fits what I need. Wouldn’t want to get policies with anyone else!"
We responded:
"Emma, we truly appreciate the compliments! Avery does an amazing job - thank you for noticing! Our office works hard to provide the right coverage for our customers, combined with exceptional service. We appreciate having you as a customer, thanks again for the great review!"
Bill Meers
April 29, 2025
5
out of
5
rating by Bill Meers
"Lori staff is great and always their to help me. I have auto, home, life insurance as well as Medicare. This is the place to get your insurance"
We responded:
"Thank you so much Bill for the wonderful review! We appreciate your business and truly enjoy working with you. We also appreciate you mentioning the many ways we help protect you and can help all of our customers protect themselves and their families, as well as prepare for the future! Thanks again!!!!"
vann pressley
April 25, 2025
5
out of
5
rating by vann pressley
"Avery was professional and patient. She took a personal interest in my insurance and went above and beyond making sure I understood what was available. She made sure that I had what I needed. In the future, I think she will be providing more of my insurance needs. She is always ready to answer questions and easy to talk to, like a friend instead of a business associate."
We responded:
"Vann, what a wonderful review and we thank you for the very kind words! Avery does an amazing job answering questions and helping customers, and we are so happy you were pleased! We truly appreciate the opportunity to help with all of your insurance needs, and we welcome you to our agency!"
Debra Nolty
April 24, 2025
5
out of
5
rating by Debra Nolty
"Lori Tuggle’s State Farm has been amazing. Danielle made it a wonderful experience. Thank you to Lori and her staff for being the best!"
We responded:
"Debra- thank you so much! We appreciate your positive words, and I am so glad your experience was good! Danielle does an excellent job taking care of our customers-thank you for recognizing her hard work and for being a customer of our agency!"
Ronnie Kuykendll
April 24, 2025
5
out of
5
rating by Ronnie Kuykendll
"Natasha did a fabulous job finding me exactly what I wanted and needed. I am very satisfied with the service I was provided."
We responded:
"Ronnie- thanks so much for the kinds words about Natasha and 5 star review for our office! Natasha does a great job working with our new customers, and we are thrilled to have you!"
Dalton Masters
April 21, 2025
5
out of
5
rating by Dalton Masters
"Best Insurance duo on the Block! you can tell Lori taught Avery well. they made switching and adding a new truck to my policy so quick and painless. Customer for Life!"
We responded:
"Hey Dalton! Thank you so much for the awesome review! Avery is amazing, and we truly appreciate having you as a new customer! Our goal is to explain insurance, but keep it easy, so I’m very happy you had a great experience. Thanks again!😊"
Amanda Dayton
April 9, 2025
5
out of
5
rating by Amanda Dayton
"Lori and her team are so wonderful to work with. Danielle has been exceptionally knowledgeable about the insurance policies offered as well as responsive to all my inquiries and needs. I’m so thankful to have found them."
We responded:
"Amanda, thank you so much for the wonderful review of Danielle and our office. And we are thankful for you too! We appreciate your recognition of the service and knowledge on insurance we strive to share with our customers. Thank you again!!"
Amber Gonzalez
April 9, 2025
5
out of
5
rating by Amber Gonzalez
"This team is amazing! They have always been helpful and knowledgeable. I highly recommend!"
We responded:
"Amber, we truly appreciate the recommendation of our office! We take pride in providing solid insurance advice and helping our customers in every way possible. Thank you again for the kind words!"
Alex West
April 9, 2025
5
out of
5
rating by Alex West
"I called in and Avery made it super easy to combine my auto and home policies! Thank you!"
We responded:
"Alex- thank you so much for the great review on Avery’s service! We do our best to provide helpful insurance advice, while keeping it simple. Thank you for noticing, and we are thrilled to have you as a customer!"
Joyce Jackson
April 4, 2025
5
out of
5
rating by Joyce Jackson
"Awesome......Natasha made my day., best rate of anyone"
We responded:
"Thank you for the review Joyce! So glad it was a good day, and you found a great rate with us. We truly appreciate your business!!"
Carol Hammen
April 4, 2025
5
out of
5
rating by Carol Hammen
"We worked with Natasha Augustine at Lori Tuggle State Farm. Natasha is a pleasure, gave clear and helpful information to assist my spouse and I with the best coverage for home, auto and liability umbrella at an exceptional price. We chose this State Farm office based on their rating and awards. I can say they are the Real Deal!"
We responded:
"Carol, thank you so very much for the wonderful review! Natasha is amazing, and I am so happy to hear about the great experience. We work hard to live up to your description and truly appreciate your recognition! Welcome to our agency -we are thrilled to have you join us!"
Paula Lasko
March 27, 2025
5
out of
5
rating by Paula Lasko
"Natasha Augustine was extremely knowledgeable & courtesy displayed great patience with all our questions. In my opinion she displayed a true professional demeanor when she advised she didn’t know the answer but would find out and get back with us promptly, which she did again with a clear concise answer. Her detailed explanation of benefits and coverage encouraged us to switch all our policies to your firm. Stephen & Paula Lasko"
We responded:
"Paula and Stephen- thank you so much for the wonderful review of Natasha's work at our office! We strive daily to inform and educate on insurance risks and needs, and if we are not certain on an issue, do just as you described. We truly appreciate your kind words. We are grateful for your business and the opportunity to work with you. Thank you again!!"
Sammy McWhorter
March 26, 2025
5
out of
5
rating by Sammy McWhorter
"Very informative on my information, professional and friendly"
We responded:
"Hi Sammy - Thanks so much for the review. We truly appreciate your business and the 5 stars!!"
S S
March 11, 2025
5
out of
5
rating by S S
"Helpful, responsive, friendly, good tips about all kinds of stuff, easy to work with. Prompt responsesvery Good. 5/5: highly recommend"
We responded:
"Thank you for all of the wonderful words about your experience with our office! We strive for that level of service every day, so we truly appreciate your sharing of it! Thanks again!!"
Richard Young
March 4, 2025
5
out of
5
rating by Richard Young
"These guys treat you like family. Glad I made the switch."
We responded:
"Thank you Richard! We truly enjoy working with you too and appreciate the warm words! We are honored you have chosen us to assist with your insurance needs and are grateful for your business!"
Brenda Playfair
February 28, 2025
5
out of
5
rating by Brenda Playfair
"Excellent customer service & competitive pricing."
We responded:
"Thank you very much Brenda! We are so happy to have you join our agency, and we truly appreciate your business and your wonderful review!"
Cathy Meek
February 28, 2025
5
out of
5
rating by Cathy Meek
"State Farm stepped up to insure my rental property when other agencies declined, or offered excessive and more expensive policies. Danielle was awesome in helping me through underwriting issues, and communicating with me throughout the process. I highly recommend Lori Tuggle State Farm in this climate of insurance abandonment and in support of homeowners looking to secure coverage of their property, and auto at a decent price."
We responded:
"Cathy thank you so much! Your words are a perfect reflection of what we work to be for customers. I’m so glad we could help when you needed us. Danielle is an amazing part of our LTSF team - thanks again for your kind words about Danielle and our office!"
Ken Ladd
February 28, 2025
5
out of
5
rating by Ken Ladd
"Great service by great people!"
We responded:
"Ken, thank you for the awesome review! We truly appreciate your business, and I am so happy to have you as a customer. Your support for the community and chamber has been an inspiration, and I am blessed to have you join my agency. Thank you for your business!"